Carvana Reviews

Based on 4 customer reviews from our shopper community, Carvana's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

5.0

4 Reviews

Overall Rating

5 Stars

4

4 Stars

0

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (4)
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purplekoala121
January 09, 2021
"This process was so easy"
This process was so easy! I've only ever bought out a car in full so I was worried about it being difficult but Everything was easy to understand. And the delivery driver explained everything to me with ease and was super kind, he even saw i was taking a video of the car pulling up and he slowed down a bit so I could get a better video. Definitely will be recommending this to friends and family.
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blackduck498
December 09, 2020
"So easy to buy a car"
So easy to buy a car, best experience dealing with car buying. The whole process was very smooth and fast. Easy to locate the car I wanted and make the purchase.
I had some trouble on the website, my own fault, but the online help was very good and the delivered car was everything I expected.
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GeorgiaHoffman
November 10, 2020
"I was very skeptical about buying a…"
I was very skeptical about buying a vehicle without test driving or physically being able to see. When I tell you from beginning to end, no issues no complaints, no last minutes surprises or hassle when closing the sale. I called at least ten times, I was so nervous. Every call made was professional, polite and the staff was knowledgeable and assured I was in good hands. The whole process felt like a dream.
I do want to Thank the Carvana Team for their exceptional service. I would recommend Carvana to anyone looking for a vehicle. Carvana team HATS OFF AND THANK YOU!!!
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ticklishswan970
June 11, 2018
"I WILL NEVER WALK INTO A CAR DEALERSHIP AGAIN"
First, I loved browsing all of the cars available. There were over 14,000 cars to choose from. There were so many options in order to filter the searches. I always used, leather, sunroof, gps navigation, V6 engine. There were about 900 cars that fit the description. Ultimately, I settled on a 2015 BMW 535. The price was $23,900 and I only put $1,000 down- no trade. At first I was leary about putting my sensitive personal information online, because of past experience, plus a copy of my drivers license. However, everything went off without a hitch. There are a few options for delivery of your new vehicle, which was very convenient. I chose the delivery to home option. Eight days after I paid for the car it was delivered to my front door. I test drove my Beemer and that was it! I had 7 days to return the vehicle but there was no way that Baby was going back. Best experience Ive had buying a vehicle. I give Carvana.com a perfect 5 stars.
Questions & Answers
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JoanneHolt
August 26, 2020

“Call wait an hour and you will get somebody that transfers you to somebody else. Wait another hour then get ten minutes of doublespeak and you about have it.”

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